Tag: machine learning

Machine learning (ML) – a subset of artificial intelligence (AI) has being around for a while, bringing about the ability where computers are able to tackle tasks that have usually only been carried out by people. By definition – Machine learning is the ability of algorithms and statistical models of machines or systems to automatically[…]

Loyalty and buying behaviors of customers depend heavily on the level of satisfaction they experience with a business, which is why “user or customer” experience remains a primary concern in a highly competitive ecosystem as seen in this era of digital operations or transformations. It is therefore of necessity to continually enhance customer experience to[…]