Targeting banks and other financial institutions, the new partnership will have Digital Reasoning make its Conduct Surveillance product, focused on enabling integrated enterprise intelligence and surveillance, available as a managed service on Google Cloud.
“The largest European banks are turning to Google Cloud to modernize their businesses, and we are delighted to partner with Google Cloud to bring our leading financial services products to these businesses on Google Cloud’s reliable and highly-performant network,” said Tim Estes, Founder and CEO of Digital Reasoning.
“Our customers trust us to deliver proven solutions to help them mitigate risk and solve their toughest problems. Together, our joint solution offers banks a highly secure and scalable integrated surveillance solution.”
Digital Reasoning’s AI-powered solutions are aimed at helping financial services firms reduce risk, prevent fraud, and meet stringent regulatory scrutiny. The company further aligns its operation with transforming the financial services industry towards adopting the cloud to deliver their core IT services at scale, leverage elastic and related infrastructure, as well as take advantage of cloud-optimized security.
“Financial institutions are under considerable regulatory and market pressures, often requiring them to have clear visibility into their most sensitive data. Together, we help these firms do so, by combining Digital Reasoning’s leading enterprise security and surveillance products with the security, performance, and scalability offered by Google Cloud,” said Anil Saboo, Global Partnerships Lead for Financial Services at Google Cloud.
Digital Reasoning and Google initially began partnering in 2019, and the pair claim to have delivered the following business outcomes for their joint customers:
- Integrated surveillance across all key channels including email, chat, and voice
- Increased risk detection
- Improved quality of alerts for compliance analysts
- Reduced false positive
- Leverage cloud compute and GPU-based processing to support AI capabilities such as machine learning and voice transcription
- Scaled systems to process billions of monitored messages
- Provided systems that have been reviewed and approved by InfoSec teams at some of the largest banks
As announced, Conduct Surveillance on Google Cloud is now available, as a managed service.